To manage and view your entertainment/add on subscriptions, head to the Services screen and select the service you want to add extras to.
Try opening a browser and visiting a website You might not be connected to the internet.It can take up to 48 hours for services to appear in the app You only recently added the service(s) to your Telstra ID.If you can’t see your service(s), there may be a few reasons for this: If there’s a service that you want to add to the app, you'll need to sign in with your Telstra ID. The My Telstra app lets you view details for your post-paid mobile, Pre-Paid and home broadband services associated with your Telstra ID. Can I view my services, bills, contract and usage details?.Use these links if you don’t know or you've forgotten your username or password.
Log out app store password#
Important: The My Telstra app will automatically lock you out of your account if you enter the wrong password three times in a row. Use these links if you don’t know your username or password
If you are signed in, your name will appear at the top of the screen.
Log out app store android#
To find out if you’ve already used your Telstra ID on the app, tap the Menu tab (for Apple users) or the Profile tab (for Android users). In short, it’s best to sign in using your Telstra ID.
Log out app store install#
If you install the app on a device that’s connected to the Telstra mobile network, you can use the app without having to sign in using your Telstra ID however it limits what you can do with the app.įor security reasons, you won’t be able to use the app at all when you’re connected to Wi-Fi if you are not logged in with your Telstra ID.